Shipping policy
Thank you for shopping with RosePrint Artistry. We take care in preparing and fulfilling your order and want you to know what to expect after your purchase.
Processing Times
Processing times vary depending on the type of product ordered. Some of our physical products are made or printed to order, while others are handmade or prepared by RosePrint Artistry. Estimated processing and delivery information will be provided on the applicable product page or during checkout when available.
Please note that processing time is separate from shipping/transit time.
Shipping & Delivery
Free standard delivery is currently available on eligible U.S. orders. Available shipping options and any applicable charges will be displayed at checkout. Delivery estimates are provided as a guide and are not guaranteed. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our control may affect the delivery date.
Print-on-Demand Products
Some RosePrint Artistry products are produced and shipped by one of our production partners. These products may ship separately from other items in the same order and may arrive in separate packages.
Handmade Products
Handmade items are prepared and shipped separately from print-on-demand products. Processing times may vary by item, particularly for personalized or made-to-order products. Please review the individual product listing for applicable processing information.
Personalized & Custom Orders
Please carefully review all personalization details before submitting your order. Personalized orders may required additional processing time while personalization details are reviewed and approved before production. Production begins after personalization has been reviewed and approved. Changes to personalized orders custom products may not be possible once production has started.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at roseprintartistry@gmail.com. We cannot guarantee that an address can be changed once an order has entered production or has been shipped.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at roseprintartistry@gmail.com as soon as possible after delivery and include your order number and photos of the item and packaging when applicable. We will review the issue and work with you toward an appropriate resolution.
Digital Products
Digital products do not require physical shipping. Digital purchases will be delivered electronically according to the instructions provided with the product.
Questions
If you have questions about your order or shipping, please contact us at roseprintartistry@gmail.com.